MTM 1 (Sessions 1-4): Counselling Learnings
MTM has been fun and contains very applicable learning. Just wanted to make a note of the things to keep in mind when building and visualizing your framework before a counselling session. Develop a framework of how to approach counselling: Tailor each session to suit the patient's needs and ensure other pertinent information is covered (storage, side effects etc.) ASK QUESTIONS TO HELP YOU TAILOR THE SESSION. Know stuff + Being empathetic ; Being sensitive comes first! - Introduce self - Use of neutral tone (give facts about medication, give reasons/provide the benefits when asking questions that are personal) - Be assertive - Be empathetic (acknowledging patient and their concerns [what are they experiencing as a result of their diagnosis/condition/symptoms or how they are feeling about their current situation] + how you can help to support their goals - Find out their concerns - Grave illnesses (ie. cancer) -> patients don't need you to feel sorry for them but