QuIPS Conference 2015
Great conference and again, an event like this reminds me of why I am in healthcare. Key take-aways - Healthcare as a service , meaning there is a relationship aspect to the care you provide - Some times our activities are defense, ie. fear of loss of license, and leads to waste Using a systems approach to improving efficiency while maintaining safety - changing conditions given human limitations - designing something that decreases the need for training is key - 3 paradoxes to keep in mind: 1. Paradox of Expertise - one knows too much, but often do not spell out the details they know about 2. Paradox of Preference vs Performance - focus on performance, the actual actions, rather than the objective experiences provided by users 3. Paradox of Choice - too much leads to little to no choice made Final Keynote by Stephen Lewis - "No brainer" should really be brainers in that opportunities for change is obvious but making them a reality is much harder - How